Contact Us

We are here to help. Whether you have a question about your order, need help choosing a portrait style, or want to check if your photo will work, we would love to hear from you.

EMAIL
support@fernfawn.com
We respond to every email within 1 business day (Monday-Friday).

BEFORE CONTACTING US

You may find your answer here:
- FAQ
- Shipping & Delivery
- Returns, Refunds & Cancellations
- Photo Guide
- Proof & Revisions
- Track Your Order

ORDER ISSUES

If your order arrived damaged or something is wrong, email support@fernfawn.com with:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging

We review every case within 1-2 business days.

BUSINESS INFORMATION

FERNFAWN LLC
Huntsville, AL, United States 
support@fernfawn.com